ELM327.EU

ELM327.EU


FAQ

To which countries do you ship?
We ship to the entire EU.


What are the shipping costs?
Uninsured shipping to the entire EU costs Ä6,99, and insured shipping costs Ä7,99.


When do you ship?

Usually we ship within a working day after receiving your payment. Often it is shipped the same day.


I would like to diagnose my car myself, what do I need for that matter?
You need a laptop or computer with USB, Bluetooth or WiFi.
Or †an Android smartphone or Android tablet with Bluetooth.
Or an†iPhone or iPad with WiFi.

You also need a diagnose cable or plug:
An ELM327 USB diagnose cable to diagnose your car with a laptop or computer.
An ELM327 Bluetooth diagnose plug to diagnose your car with an Android smartphone or Android tablet or a laptop or computer.
An ELM327 WiFi diagnose plug to diagnose your car with an iPhone, iPad or computer or laptop.
A VAG-COM KKL USB diagnose cable to diagnose your car with a laptop or computer.

And finally (free) software, see Drivers & Software.


What is better, an ELM diagnose cale or diagnose cable with our without CAN or a VAG-COM KKL diagnose cable?
You can find more (free) software for an ELM327 diagnose cable or diagnose plug. The ELM327 also supports more protocolls (the +CAN versions even all OBD2 or EOBD protocolls).
For VAG-COM 409.1(diagnose software for several VAG group cars) you need a VAG-COM KKL diagnose cable.
For Multiecuscan and AlfaOBD (software for several cars of the brands FIAT, Alfa Romeo and Lancia), you need a VAG-COM KKL diagnose cable for several models, for other models you need an ELM327 (+CAN) diagnosecable and for other models you need both a VAG-COM KKL and an ELM327.
Whether†you need an ELM327 with or without CAN depends on the protocol your car uses.


What OBD2 protocol does my car use?
There are a few protocolls, each have their own pins connected.
Pin 4 (mass), pin 5 (signal mass) and pin 16 (Battery +12V) are always connected.

And also:
ISO14230-4 (KWP2000):† pin 7 and optionally pin 15
ISO9141-2: pin 7 and optionally pin 15
J1850 VPW: pin 2, but not pin 10
J1850 PWM: pin 2 and pin 10
ISO15765-4 (CAN): pin 6 and pin 14


J1962F Type A



Can I turn off that annoying Check Engine led?
Yes you can.


What can I do with such a do it yourself diagnose cable or diagnose plug?
With suitable (free) software you can read diagnostic codes, erase errors, and read all kinds of real time data from your car like engine rpm.
With some cars and the right software you can also do things like read the airco, reset the airbags, learn keys or remotes etc.


What is the difference between the (+CAN) versions and the versions that do not have (+CAN)?
Modern cars use CAN-BUS more often that the less new cars. The VAG-COM KKL is a k-line adapter and does not support CAN.
The ELM327 diagnose cables and diagnose cables that do not mention +CAn do not connect to CAN-BUS either.
The only ones that do connect to CAN are the ELM interfaces that have +CAN. These ones were modified and because of that they are able to connect to CAN.


I bought a similar product at another store, could you help me make it work, or replace a defective unit they sold me?
Like any other store, we do not provide Customer Service or Warranty Service for products bought at another store.
Just contact the store you bought your product from.

Do you sell software?
No, we only sell hardware, no software.

Could you give me a price for a complete package of hardware and software to use on car X?
Using the information on this page and/or the product descriptions, you will be able to figure out what interface (interfaces) you need. We do not sell software, only hardware so we cannot give a price for a package with hardware and software.

Can I do procedure X on car Y with one of these interfaces?
If you have suitable software for doing procedure X on car Y and this software is compatible with the interface and you car, then it will not be because of the interface if it doesn't work.

What software do I need to do procedure X?
We do not sell software, hence we do not provide support on software.